According to sources prime minister Narendra Modi, during the council of ministers meeting held in the national capital this week, emphadata-sized to his colleagues that it was the responsibility of each one of them to see that public grievances are addressed on priority. Not mincing his words, PM Modi asked his colleagues to not forget that they are in power because of the love and the mandate that the people of the country have bestowed on them. The prime minister is said to have conveyed to his colleagues that governments come and go, but the work for the people must continue.Meanwhile many grievance complaints come to several ministries but, in many cases, they are referred to states for further action. But does the job of the minister merely end there? “Just passing the file of the complaint from your table to another isn’t the fulfilment of your responsibility. Keeping your table clean by just passing the complaint to somebody else is not called a job done. The job is only done once the complaint reaches its logical end,” the prime minister is said to have told the council.Moreover he also advised his colleagues to devise a mechanism to review redressal every week. “One day in a week must be dedicated to addressing redressal by all ministers and bureaucrats alike,” PM Modi is said to have clearly told in the meeting, noting that the redressal mechanism for grievances must see the effective participation of not just the cabinet ministers, but also the ministers of state and bureaucrats. The prime minister has entrusted senior cabinet minister gajendra singh shekhawat with the responsibility to monitor the mechanism and oversee the involvement of ministers of states.
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