Zomato and Swiggy hikes fares..!?
Zomato and swiggy, two food delivery companies, before the start of the festive season, have increased their platform fees. It has been increased by Rs10. zomato and swiggy, two popular food delivery companies in India, have raised their service charges to Rs 10, leaving food lovers very upset. With the festival of diwali coming up, they expect a lot of people to order food for the celebrations. But customers don't expect this extra charge. zomato last august 2023 charged a service charge of Rs. 2. Then by january 2024, the fee will be Rs. 4 and now they charge Rs.10 per order. This fee applies to all orders and is charged even if you are a gold member.
"Earlier food orders were delivered without any extra charges. But now additional charges like GST taxes and platform charges are payable for packing and delivery," X posted on the site. "I think it's time to stop using apps like zomato, Blinkit, and swiggy as they keep costing us more. It makes customers feel unfair. These extra charges are a scam," said another user. "If you want to order food using an app, you have to pay more for the food and also pay for the app, restaurants also have to pay to use the app, sometimes eating food from restaurants is not healthy for you," another user posted. "Food ordering apps swiggy and zomato may soon charge more for using the app than for delivery," one posted.