Purchasing items from the marketplace plays a significant role in each of our lives. However, we should always consider whether the store is offering the items for more than MRP while making purchases. The product's MRP is typically the price that is printed on it. Any retailer is only allowed to charge this much for that item.
You can file a complaint here and learn the procedure if you believe that the amount you are being charged exceeds MRP.
How to respond if the price exceeds MRP
You should not disregard a retailer who charges you more than MRP if you have ever encountered such a situation. According to indian law, this is a punishable offense.
You can file a complaint about a shopkeeper overcharging you in the following ways:
National Consumer Helpline: To file a complaint against retailers who overcharge you for goods, you can phone the helpline number established by the National Consumer Forum.
Online complaint submission: You can submit your complaint at ConsumerHelpline.Gov.In, the official consumer helpline website.
Here is the procedure:
Visit the website and sign up.
After signing up, log in using your email ID or registration number and password.
You will then be able to lodge your complaint by providing detailed information about the product and the shopkeeper, including the name and address of the shop.
Provide supporting documents: While filing your complaint, you will need to upload supporting documents like a copy of the bill or product label to make your case stronger.
You can file a complaint here and learn the procedure if you believe that the amount you are being charged exceeds MRP.
How to respond if the price exceeds MRP
You should not disregard a retailer who charges you more than MRP if you have ever encountered such a situation. According to indian law, this is a punishable offense.
You can file a complaint about a shopkeeper overcharging you in the following ways:
National Consumer Helpline: To file a complaint against retailers who overcharge you for goods, you can phone the helpline number established by the National Consumer Forum.
Online complaint submission: You can submit your complaint at ConsumerHelpline.Gov.In, the official consumer helpline website.
Here is the procedure:
Visit the website and sign up.
After signing up, log in using your email ID or registration number and password.
You will then be able to lodge your complaint by providing detailed information about the product and the shopkeeper, including the name and address of the shop.
Provide supporting documents: While filing your complaint, you will need to upload supporting documents like a copy of the bill or product label to make your case stronger.
