After months of disrupted schedules, mass cancellations, stranded families, missed emergencies, and a nationwide aviation mess, passengers deserve more than apologies and vague promises.

IndiGo’s operational failures caused real human damage — and the regulator’s soft-touch oversight made it worse.
If the DGCA and government want to restore trust, they must force airlines to feel financial pain when passengers feel emotional pain.

A simple, automated 3× compensation system is not punishment — it’s justice.
This is the moment to prove india has a regulator, not a spectator.

1. Passengers Lost Far More Than Money — They Lost Moments They Can’t Replace

People missed funerals, weddings, medical treatments, exams, job interviews, and once-in-a-lifetime events.
Refunding the ticket price doesn’t even touch the damage done.

2. airlines Cause Chaos Because They Know Accountability Is Cheap

A tiny refund, a generic apology, and the matter is “closed.”
Only when failure becomes expensive will airlines finally prioritise reliability.

3. A 3× Compensation Rule Would Transform indian Aviation Overnight

When every cancellation costs the airline real money, not just reputation, planning becomes responsible.
Suddenly, preventive action becomes cheaper than negligence.

4. The System Must Be Frictionless: Enter PNR, Enter UPI, Get Compensated

No forms. No excuses. No waiting months.
A simple wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW">digital flow: PNR → bank Verification → auto UPI Credit.
If airlines can take money instantly, they can refund instantly.

5. DGCA Needs to Show Strength — Not Announce More “Meetings.”

indian passengers have heard enough circulars and advisories.
We need enforcement, not English.

6. Regulators Around the World Fine Airlines. Why Should india Look the Other Way?

The EU, US, and uae all impose strict passenger compensation rules.
India is stuck in the “please improve service” era.

7. A Strong Compensation Policy Protects Passengers AND Forces Better Service

When mismanagement becomes expensive, quality becomes profitable.
That is how real regulation works.

8. A government Serious About Governance Would Act — Not Post

For once, skip the condolences and announcements.
Set a precedent that every airline remembers forever.

9. indigo Won’t Change Because It Wants To — It Will Change Because It Has To

Every corporation responds to incentives.
Right now, the incentive is to save money by cutting corners.
Change that incentive, and the behaviour will change automatically.

10. This Is the Moment to Prove india Has a Regulator, Not a Rubber Stamp

Aviation is not a luxury anymore — it’s critical infrastructure.
Make indigo pay. Make every airline watch.
Let this be the turning point.