1. Major Network Expansion UnderwayXiaomi is expanding its Premium service Centre network in india by opening centres in
15 new cities as part of the second phase of its nationwide after‑sales growth plan. This move comes after an initial rollout of service centres in 2025.
2. Phased Rollout Through Early 2026The new service centres are being launched
in phases through the first quarter of 2026, following openings in cities like
Ludhiana, Indore, Visakhapatnam, Surat, and Lucknow.
3. Faster and More Comprehensive SupportXiaomi says these Premium service Centres are designed to offer
speedy repairs (often within 24 hours), dedicated technical help, and enhanced customer experience beyond traditional repair services.
4. Extra Benefits for CustomersAlong with repairs, many centres will provide
special perks such as service discounts, lifetime waivers for defence personnel and people with disabilities, and occasional offers on spare parts—helping make after‑sales service more attractive and affordable.
5. More Than Just RepairsThe expanded centres will allow customers to
interact with xiaomi products, make purchases, and attend community events such as weekly “Xiaomi Days,” creating a more engaging brand experience.
6. Part of a Bigger VisionThis expansion is part of Xiaomi’s broader goal to establish
about 100 Premium service Centres across India, strengthening its service footprint and meeting rising expectations as smartphone ownership and usage increase.
7. Improved Convenience NationwideBy adding these new centres, xiaomi aims to
reach customers in more regions, reducing the distance people must travel for quality after‑sales care and helping enhance trust in the brand.
8. Responding to customer NeedsThe continued expansion underscores Xiaomi’s focus on
improving service accessibility, repair turnaround times, and overall customer satisfaction amid growing competition in India’s smartphone market.
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