Strong Warning against
ola and Uber..!?
The federal
government has issued a stern warning to rental
car service companies such as
ola and
uber following a flurry of consumer complaints. Commenting on this, Consumer Affairs Secretary Rohit Kumar Singh said that complaints are increasing that sites for rental cars are engaging in unfair trade.
An
ola ride to a nearby place itself prices Rs 400 to 600 which seems to be very unfair to all
customers who board by Taxi on daily basis. This sudden increase in price and also unethical behavior of the
driver seem to be a shock to many people. The
drivers also cancel the
journey without valid reasons.
In particular, there has been an increase in complaints about ride cancellations. Following this, talks were held with companies in the field.
It was attended by many companies including 'Ola,
uber, Meru, and Rapido'. During the meeting, complaints and related statistics were provided to the companies.
They were told that they would face very severe action if they did not make efforts to address these grievances. They have been told that the
government will not compromise in the slightest on unfair trade practices. Thus he said.