In India, LPG (Liquefied Petroleum Gas) connections are a household necessity. To continue receiving LPG subsidies and maintain your gas connection, completing e-KYC (Electronic Know Your Customer) has become mandatory. The process is simple, secure, and can be done from the comfort of your home. This guide will walk you through everything you need to know about LPG e-KYC.

What is LPG e-KYC?

e-KYC is a wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW">digital verification process for LPG consumers to confirm their identity. The government introduced e-KYC to ensure that LPG subsidies reach the rightful beneficiaries. By linking your Aadhaar number to your LPG connection, your identity is verified, and subsidy payments are streamlined.

Key Points:

• Mandatory for all LPG consumers receiving subsidies.
• Ensures direct benefit transfer (DBT) to your bank account.
• Eliminates the need for physical paperwork at the LPG office.

Who Needs to Complete LPG e-KYC?

All LPG consumers receiving subsidies under the PAHAL scheme or directly from their LPG distributor must complete e-KYC.

Categories include:

• New LPG applicants applying for subsidy.
• Existing consumers receiving subsidy through bank transfer.
• Households with Aadhaar-linked LPG accounts.

Important: If e-KYC is not completed, the LPG subsidy may be stopped.

Documents Required for LPG e-KYC

Before starting the e-KYC process, ensure you have the following ready:

Aadhaar Card: The 12-digit Aadhaar number is mandatory.

Registered mobile Number: Linked with Aadhaar for OTP verification.

LPG ID or Consumer Number: Found on your LPG bill or connection card.

Bank Account Details: For subsidy transfers (optional but recommended).

How to Complete LPG e-KYC Online

You can complete your LPG e-KYC using either the official LPG distributor website, mobile app, or through SMS/IVRS.

1. Using Your LPG Distributor Website

Visit the official website of your LPG provider (Indane, hp Gas, Bharat Gas).

Navigate to the ‘e-KYC/Subscriber Update’ section.

Enter your LPG Consumer Number and Aadhaar number.

Verify your Aadhaar using the OTP sent to your registered mobile.

Submit the form and note the confirmation.

2. Using the mobile App

Download your LPG provider’s mobile app (Indane Gas, Bharat Gas, hp Gas).

Log in using your LPG Consumer Number.

Select ‘Link Aadhaar’ or ‘e-KYC’ option.

Enter your Aadhaar number and verify via OTP.

Confirmation will appear on your screen.

3. Through SMS/IVRS

Some LPG providers allow e-KYC via SMS or phone call:

• Send your Aadhaar and Consumer Number to the designated number.
• Follow IVRS instructions to complete verification.
• OTP verification confirms your e-KYC.

How to Check e-KYC Status

Once submitted, you can check your e-KYC status online:

Visit your LPG distributor’s website.

Go to the ‘Check e-KYC Status’ page.

Enter your LPG Consumer Number and Aadhaar number.

The status will display as Pending, Completed, or Failed.

Tip: If e-KYC fails, repeat the process carefully, ensuring your Aadhaar details match your LPG records.

Benefits of Completing LPG e-KYC

• Ensures uninterrupted LPG subsidy.
• Speeds up subsidy transfer to your bank account.
• Reduces paperwork at your LPG distributor.
• Helps in easy tracking of LPG consumption and billing.

Common Issues and Solutions

Issue

Solution

OTP not received

Ensure your mobile number is linked with Aadhaar and has network coverage.

Aadhaar mismatch

Verify your Aadhaar details on uidai and update if necessary.

e-KYC fails repeatedly

Contact your LPG distributor for manual assistance.

Conclusion

Completing LPG e-KYC is now simpler than ever and crucial for uninterrupted LPG services and subsidy benefits. By following the steps outlined above, you can easily complete verification from home, saving time and avoiding unnecessary visits to the gas office.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.