The National Highways Authority of india (NHAI) has issued a public warning about a growing scam involving fraudulent websites and fake QR codes that target FASTag users across India. Motorists are being misled into making payments on fake portals that resemble official platforms, resulting in monetary losses and possible exposure of personal information.

📈 Rise in FASTag‑Related Fraud Incidents

Scammers are increasingly exploiting the popularity of FASTag, especially with annual passes and recharge services. Reports indicate that many victims receive SMS or whatsapp messages claiming that their FASTag balance is low or that a KYC update is needed. These messages direct users to:

• Fake websites that mimic NHAI portals
• QR codes that, when scanned, take motorists to unauthorised payment pages

Once users enter their details and make a payment, the money goes straight into the fraudsters’ accounts — often without delivering any valid FASTag pass.

💳 How the Scam Works

Here’s a breakdown of the typical scam scenario:

A driver receives a message warning about an expiring FASTag or urging them to recharge.

The message includes a link or QR code that looks official.

Upon scanning the code or clicking the link, drivers are taken to a fake payment page.

The site requests vehicle details, FASTag information, and payment credentials.

Once the payment is made, funds are directly transferred to the scammer’s account — often without a real service provided.

In some reported cases, victims have lost significant amounts (e.g., around ₹5,000) after scanning such QR codes while travelling.

🆔 Fake Platforms Are Highly Deceptive

Fraudsters are using advanced tactics to make their scams look convincing:

• Paid advertisements and fake search rankings make bogus sites appear at the top of search results.
• Scammers copy logos, design elements, and formats from official NHAI pages to trick users into thinking the site is legitimate.
• Fake sites may display a QR code for payment and claim to sell an “annual FASTag pass” at attractive prices (e.g., around ₹3,000).

Police and cyber‑crime authorities have emphasised that payments for government services like FASTag annual passes are never made to personal accounts — a key sign that a site is fraudulent.

🛑 Official Channels Only: Where to Buy or Recharge

NHAI and police advisories stress that users should only use official platforms for FASTag services:

• The Rajmargyatra mobile app is the authorised way to purchase or renew FASTag annual passes.
• FASTag recharge and related services are also available through verified bank apps or the NPCI/myFASTag portal.
• Any website, social media link, or unknown QR code claiming to offer FASTag services should be treated as fraudulent.

📞 How to Protect Yourself and Report Scams

To avoid falling victim to FASTag scams:

✅ Safety Tips

• Do not click on unknown links or scan QR codes from unsolicited messages.
• Verify URLs carefully — official portals have recognised domain names.
• Never share sensitive info like OTPs, card details, FASTag IDs, or vehicle numbers with unverified sources.
• Check transactions regularly through the official app to spot suspicious deductions.

📣 Reporting Fraud

If you suspect fraud:

• File a complaint on the Government of India’s cybercrime portal.
• Contact local cyber‑crime cells or police helplines.
• Your bank can block the FASTag account and assist with dispute resolution if fraud is reported promptly.

📝 Key Takeaway for Drivers

The FASTag ecosystem has made toll payments on national highways quick and cash‑less — but scammers are now trying to exploit its popularity. The most important preventative steps are:

Only use official FASTag platforms.

Avoid clicking on random links or scanning unknown QR codes.

Be vigilant about suspicious messages claiming urgent action.

Staying informed and cautious can help you keep your money and personal data safe while using wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW">digital toll services like FASTag.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.