CNAP vs Truecaller – Key Differences
Both CNAP and Truecaller help identify unknown callers, but they work in very different ways.1. What is CNAP?CNAP (Caller Name Presentation) is a telecom-regulated system that shows the official registered name of the caller on your phone.Works directly through your mobile network, not via a third-party app.Goal: Reduce spam, fraud, and misrepresentation in calls.2. What is Truecaller?Truecaller is a third-party app that identifies callers based on a user-generated database.It shows names or tags even for unknown numbers.Relies on data collected from users’ contacts and reports.3. Key Differences Between CNAP and TruecallerFeatureCNAPTruecallerSource of DataTelecom operators (official)Crowdsourced from app usersReliabilityHighly reliable, verified by networkCan have errors or outdated infoPrivacyNo user data sharingUploads your contacts to cloudIntegrationWorks automatically on phoneRequires app installationFraud PreventionReduces identity theft & spoofingAlerts users about spam callsCostFree, built into telecom serviceFree basic plan; paid for extras4. Why CNAP Is Considered BetterOfficial Verification: Names displayed come from telecom operator records, not user submissions.No Privacy Risk: CNAP does not require sharing your contacts with a third-party app.Reduces Fraud: Harder for fraudsters to spoof caller ID compared to third-party apps.Seamless Experience: Works automatically on your phone without installing extra apps.5. Limitations of CNAPOnly shows the registered name of the number owner.May not indicate spam or user-reported categories like Truecaller does.Bottom Line: While Truecaller helps identify spam and unknown callers using crowdsourced data, CNAP is more secure, reliable, and privacy-friendly, as it displays officially registered caller information directly from telecom networks. Disclaimer:The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.